Your cart

Products

View all results

FAQ's

  1. What makes your pet care products different?

    • Our pet care products are formulated with natural ingredients sourced from Europe, ensuring the highest quality and safety for your furry friend. We prioritize sustainability and ethical production practices, making our products stand out in the market.

  2. Are your products suitable for all dog breeds?

    • Yes, our products are suitable for dogs of all breeds and sizes. Whether you have a tiny toy breed or a large breed, our gentle formulas are designed to provide effective and safe grooming solutions for every pup.

  3. Are your products safe for sensitive skin?

    • We understand that some dogs may have sensitive skin, which is why our products are made with gentle ingredients. They are free from harsh chemicals and artificial fragrances, making them suitable even for pets with delicate skin. However we recommend to do a patch test before applying it all over the dog.

  4. How often should I bathe my dog with your shampoo?

    • The frequency of bathing depends on your dog's breed, activity level, and coat type. In general, we recommend bathing your dog with our shampoo once every 4-6 weeks to maintain a clean and healthy coat. However, you can adjust the frequency based on your pet's individual needs.

  5. Do your products contain any animal-derived ingredients?

    • No, our products are cruelty-free and vegan-friendly. We are committed to using only plant-based ingredients in our formulations, ensuring that no animals are harmed in the process.

  6. Can I use your dry shampoo between baths?

    • Yes, our dry shampoo is perfect for in-between bath touch-ups. Simply spray it onto your dog's coat, brush through, and let it air dry. It's a convenient way to refresh your pet's coat and keep it looking and feeling its best between baths.

  7. Do you offer international shipping?

    • Yes, we offer international shipping to select countries. Please check our shipping policy or contact us at info@ruffonatural.com for more information on international shipping rates and delivery times.

  8. Are your products environmentally friendly?

    • We are committed to sustainability and minimizing our environmental footprint. Our packaging is recyclable, and we strive to use eco-friendly materials wherever possible. Additionally, our products are biodegradable and made with ingredients that are gentle on the planet.

  9. Can I use your products on puppies?

    • Our products are safe for use on puppies. However, we believe the usage of products on puppies should be reduced to the bare minimum and we recommend consulting with your veterinarian before introducing any new grooming products to your puppy's routine to ensure they are suitable for their age and breed.